Privacy Policy

At Cleanix (cleanix.info), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data You Provide

• Name and email address when you submit a booking or contact form
• Service preferences and scheduling details you share with us
• Correspondence you send to us via email or the website

Automatically Collected Data

• IP address and browser type
• Pages visited and time spent on our site
• Referring URLs and device identifiers
• Data collected through cookies and similar technologies (see Section 5)

2. How We Use Your Information

We use the information we collect to:

• Process and manage your service bookings and enquiries
• Respond to your messages and provide customer support
• Send you booking confirmations and service-related notifications
• Improve our website content, user experience, and service offerings
• Comply with applicable legal obligations
• Prevent fraudulent activity and ensure site security

3. Legal Basis for Processing

Where applicable under data protection law (including GDPR), we process your personal data on the following legal bases:

• Contract performance — to fulfil a booking or service agreement you have entered into with us
• Legitimate interests — to operate and improve our business, provided these do not override your rights
• Consent — where you have explicitly agreed to receive certain communications
• Legal obligation — where we are required to process data to comply with the law

4. Sharing of Information

We do not sell or share your personal information with third parties except in the following circumstances:

• Service providers: Trusted third-party vendors who assist us in operating our website or delivering our services (e.g. email delivery platforms), bound by confidentiality obligations
• Legal requirements: If required to do so by law, court order, or governmental authority
• Business transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred with appropriate notice

5. Cookies & Tracking Technologies

Our website uses cookies — small text files placed on your device — to enhance functionality and analyse site traffic. The types of cookies we use include:

• Essential cookies: Necessary for the website to function correctly
• Analytics cookies: Help us understand how visitors interact with the site (e.g. Google Analytics)
• Preference cookies: Remember your settings and choices

You can control cookie preferences through your browser settings at any time. Disabling certain cookies may affect the functionality of our site.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Booking enquiry data is typically retained for up to 24 months. You may request deletion of your data at any time (see Section 7).

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Rectification — request correction of inaccurate or incomplete data
• Erasure — request deletion of your data ("right to be forgotten")
• Restriction — request that we limit how we use your data
• Portability — request your data in a structured, machine-readable format
• Objection — object to processing based on legitimate interests
• Withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, contact us at info@cleanix.info. We will respond within 30 days.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or damage. However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately and we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will indicate the effective date at the top of the policy. We encourage you to review this page periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Website: cleanix.info
• Email: info@cleanix.info